Hotel Policies

General Information and Cancellations

Pets:
Pets are welcome in our Hideaway Cottages and Campwater Houses only. Pets must be on a leash at all times on the property. There is a maximum of two pets allowed per room and aggressive breeds are not allowed. Pets cannot be left alone in the room unless kenneled. Owners are responsible for clean up and all pet actions. Pets may dine with guests, weather permitting, in outdoor seating only. Health Codes do not allow pets to be in the restaurant. Pets brought in to rooms that are not pet friendly will result in a cleaning fee of $250 per night or the actual cost of cleaning/repairs, whichever is more.

We welcome all service animals throughout our facility. For your reference, a service animal is defined as a dog that is individually trained to do work or perform tasks for a person with a disability. Service animals are different from emotional support animals, which do not have the training to assist a person with a disability. Please let the staff know if you will be traveling with a service animal.

Smoking:
Steamboat Inn is a smoke-free property.

Cancellation Policy:

Full payment for lodging is due when placing the reservation.

With more than a 30 day notice, prepayments will be refunded less a 10% handling fee. With less than a 30 day notice but more than one weeks' notice, payments will be refunded less a 10% handling fee only if we are able to re-book the space. Cancellations within a week of the arrival date forfeit the payment. There are no refunds for early check out.

With more than 7 days notice, you may change dates without penalty up to one year in the future, subject to availability.

Occupancy:

Suites and cabins sleep a maximum of 2 people. Cottages sleep up to 4 and houses sleep up to 6. Roll away beds are not available. Additional people will require additional rooms.

Check In:  3pm

Check Out:  11am